Jody

Answer

Two-factor authentication (2FA) through Duo supports hardware tokens, tablets, and mobile phones.

NOTE: Before you change from your old phone, you will need to use it to transfer your DUO login over to your new device or use Duo Restore.

Access the myFSU Portal

  1. Sign in to my.fsu.edu
  2. Select the myFSU Identity Management option in the myFSU Links section.
  3. Select the Update DUO option.

Add a new device

You will be prompted to authenticate through 2FA before managing stored devices.

  1. Select + Add another device.

  1. Select the device type you want to add.
    1. NOTE: We recommend that you add another device as a backup.
  2. Select the Continue button.

For further instructions, choose your device type from the list below:

Add an iPhone: 

  1. Enter your phone number in the text box.
  2. Select the checkbox to confirm the number.
  3. Select the Continue button.

  1. Select the iPhone option.
  2. Select the Continue button.

  1. Download Duo Mobile from the Apple Store.
  2. Select the I have DUO Mobile Installed button.

  1. Open the DUO app on your device.
  2. Select the Use QR Code button.
  3. Scan the barcode shown on your PC screen.

  1. You will now receive a success screen. Select Continue to add your new device.

Add an Android Phone:

  1. Enter your phone number in the text box.
  2. Select the checkbox to confirm the number.
  3. Select the Continue button.

  1. Select the Android option.
  2. Select the Continue button.

  1. Download Duo Mobile from the Play Store.
  2. Select the I have DUO Mobile Installed button.

  1. Open the DUO app on your device.
  2. Select the Use QR Code button.
  3. Scan the barcode shown on your PC screen.

  1. You will now receive a success screen. Select Continue to add your new device.

Add a Tablet:

  1. Select the type of device you have.
  2. Select the Continue button.

  1. Download Duo Mobile from the app store.
  2. Select the I have DUO Mobile Installed button.

  1. Open the DUO app on your device.
  2. Select the Use QR Code button.
  3. Scan the barcode shown on your PC screen.

  1. You will now receive a success screen. Select Continue to add your new device.

Add a Duo Token:

A Duo token is a small hardware device. For more information, see What is a Duo hardware token for two-factor authentication? ​​​​​To purchase a hardware token and have it added to your two-factor authentication account:

  1. Visit or contact the FSU Bookstore (850-644-2072) for Duo Token availability and pricing information
  2. After purchasing a Duo Token, contact the ITS Service Desk at 850-644-HELP (4357) to activate it and sync the hardware token with your 2FA account.

Summary

This is how you DUO.